The Ultimate Guide for Great Telemedicine Patient Experiences

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The concept of telemedicine (including telehealth and teletherapy) is not new—in fact, the first mention of using a telephone as a means for a doctor and patient to connect and avoid an unnecessary visit to the doctor’s office was in the British medical journal Lancet in 1879. Telemedicine had rapid adoption with lasting impact. It wasn’t until 2020 that providers were forced to adopt telemedicine as a regular part of their practice. As COVID-19 shut down clinics and made doctor’s offices a potentially risky place for patients to visit, telemedicine offered an opportunity for remote care.

To help you adjust to the demand and optimize the telemedicine experience for you, staff and patients, we created this quintessential guide. What’s inside:

  • 4 Tips to improve the patient experience during telemedicine visits
  • 7 Tips to streamline telemedicine workflow for better clinical operations
  • Why 83% of patients said they expect to use telemedicine even after the pandemic
  • Why demand for telemedicine increased by 340% between 2015-2018 and what that demand looks like today

How Telemedicine Boosts Your Practice

Our telemedicine software is the affordable, efficient way to grow your practice & improve your model of care without adding a lot of overhead.

Appointment Dashboard

See all your telemedicine appointments in one dashboard calendar. Launch or end your virtual healthcare sessions with a single click. It's that easy.

One-click EHR Scheduling

From AdvancedEHR you can instantly schedule a telemedicine appointment, see when the patient arrives & start the session.

Conference Interface

You can still provide quality care. Face-to-face conference conversations bring the personal attention of an office visit to the virtual healthcare experience.

Secure Transmission

SEasily transmit still images or capture high-resolution video conference screenshots & save them to patient files with secure, HIPAA-compliant technology.

Patient Portal

A convenient, intuitive online portal helps your patients schedule appointments, request prescription renewals, pay bills or even chat with you in real time.

Visual

Video conferencing technology allowing you to treat and care for more patients without added overhead.


Deliver quality medical services to rural patients.

Help improve rural healthcare accessibility and give patients ongoing access to high-quality healthcare and expanded telehealth services. Telehealth satisfies the demand for nearly 25 percent of the U.S. patient population that resides in rural communities. Telehealth can improve rural healthcare by expanding access to medical care without requiring the patient to travel. During the COVID pandemic, CMS has enabled Medicare to cover more than 135 services through telehealth. CMS significantly expanded allowable reimbursement for telehealth services.



 

Patients get personalized face time without the drive time.

Don’t let geography be a barrier to quality healthcare. Our telemedicine platform is the convenient, cost-effective solution for your housebound, elderly or rural patients. Virtual two-way conferencing technology helps you consult with patients who have difficulty traveling or are located far from your practice locations.

 

Retain more revenue by offering in-house specialist consults with telehealth services.

Stop referring patients who need specialists to other practices. Instead, use telemedicine to bring the specialists to your patients. Keeping specialist consultations in-house helps you retain more patients and more revenue.

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